How do I redeem rewards on my Travelocity World MasterCard?
The FAQ says "You'll receive your reward certificate number on your Travelocity World MasterCard statement. Simply select the certificate number after you enter your Travelocity.com World MasterCard credit card number as you make a purchase on Travelocity. Your reward amount will be credited to your Travelocity World MasterCard account. Please note, you must use your Travelocity World MasterCard to make the purchase."
I don't see the certificate number anywhere on my statement and the Customer Service number is a useless robot. I am very frustrated! Please help!
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If you reached 8,000 points more than one statement cycle ago, I would just call and say you lost your certificate number
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How do I earn points?
You’ll earn 1 point for every net dollar spent on the card and 3 points for every net dollar of finance charges. When you reach 8,000 points you will be notified that you’ve earned $100 off your next Travelocity purchase.
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What if I lose my certificate(s)?
If you have lost or misplaced your Travelocity World MasterCard statement, call 1-888-544-9882. A Citibank representative will assist you.
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I qualified for an award certificate today. When will I be able to use my reward certificate?
Your reward certificate number will appear on your next statement. You are free to use it any time after that.
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